At Formaxtion, we value your trust and are committed to providing high-quality learning experiences. If you are not satisfied with a course you have purchased, please review our refund policy below.

1. Eligibility for Refunds

• Refund requests must be made within 7 days of purchase.

• Refunds are only applicable to paid courses purchased directly from our website.

• Courses purchased through third-party platforms are subject to their refund policies.

2. Conditions for Refund

We will approve a refund if:

• You have not completed more than 20% of the course content.

• You face technical issues preventing you from accessing the course and we are unable to resolve them.

• You were mistakenly charged for a course you did not intend to purchase.

3. Non-Refundable Situations

Refunds will not be granted if:

• You have completed or downloaded a significant portion of the course.

• You change your mind after fully accessing the course content.

• Discounts, promotions, or special offers were applied to your purchase.

4. How to Request a Refund

To request a refund, please contact our support team at [your support email] with the following details:

• Your full name

• Course name

• Order/transaction ID

• Reason for refund

5. Processing Time

• Approved refunds will be processed within 5–10 business days.

• Refunds will be issued to the original payment method used at the time of purchase.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at: